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TrueCredit by TransUnion

"We needed a solution that would support our SOA environment, be able to quickly provision multiple applications across a shared pool of resources and one that could allocate and reallocate memory requirements within milliseconds, regardless of workload,"
said Scott Metzger,
chief technology officer at TrueCredit.

INDUSTRY

Financial Services/Web services 

CHALLENGE

Inability to scale mission critical applications threatened service providers' ability to maintain availability and strict service levels with consumers and partners as well as the federal government

SOLUTION

The Azul JVM and Compute Appliances accommodated workload spikes, delivering increased capacity, and ensuring more predictable service levels, federally mandated compliance and higher reliability—all while dramatically reducing TCO 

BUSINESS BENEFITS

Dramatic increase in capacity enabled support for 50% more users than before

75% fewer servers to manage, resulting in lower cost and management complexity

Greater flexibility in provisioning multiple applications through use of shared resource pool

TrueCredit Where Credit is Due

Through the introduction of the Azul JVM and Compute Appliances, TrueCredit is supporting at least 50% more customers than before and has improved existing asset productivity by 400% – all while consolidating existing server resources by a factor of four.

TrueCredit provides a unique suite of services to manage and monitor credit and debt for both consumers as well as some of the nation's largest financial institutions. Theirs is a highly competitive and coveted business. A key service they provide, as part of their overall business offering, is online access to credit reports for consumers in accordance with the Fair and Accurate Credit Transactions (FACT) Act, a federal mandate established in 2003, entitling consumers to one free copy of his/her consumer file from certain consumer reporting agencies per year.

BUSINESS PRIORITIES OUT OF ALIGNMENT WITH INFORMATION

This federal mandate along with strong growth in the rest of its business began driving up customer workloads and taxing their traditional server infrastructure, putting their SLAs at risk and threatening their ability to maintain availability and service levels. TrueCredit relies on a service-oriented architecture (SOA) of many composite applications built on the Java™ platform. As workloads increased, these applications began to experience out of memory errors, application pauses due to garbage collection and other capacity issues. If these applications were either not available or too slow, consumers would go elsewhere and TrueCredit would lose money. Provisioning more and more servers seemed like the only way to make sure their infrastructure had enough capacity, and as a result became especially challenging to manage, not to mention costly.

The Azul JVM and Compute Appliances Dramatically Increase Efficiency

THE AZUL JVM AND COMPUTE APPLIANCES ENABLE COMPETITIVE EDGE

TrueCredit turned to Azul Systems in their search for a solution to better align the needs of their business and be able to respond more easily to the company's changing business priorities.

"We needed a solution that would support our SOA environment, be able to quickly provision multiple applications across a shared pool of resources and one that could allocate and reallocate memory requirements within milliseconds, regardless of workload," said Scott Metzger, chief technology officer at TrueCredit.

Azul Compute Appliances are pooled together, delivering capacity as a shared network service, where multiple applications can tap into at the same time – an approach known as network attached processing. This approach offers sustained high throughput, and consistently low response times for enterprise Java-based deployments. And, network attached processing is similar to network attached storage (NAS), and as a result provides all the benefits of scale-out with a lot fewer servers to manage.

For more information on this and other success stories using Azul technology, please contact sales@azulsystems.com.