Support Center

Azul offers Technical Support Services to help ensure that your Azul appliances operate efficiently and benefit from the most up-to-date software releases. Our highly trained and experienced customer engineers are available to assist you in your successful development and deployment, and in the ongoing support of your solution.

Azul customers have access to the Azul Support Site, a dedicated customer-only web site, designed to help troubleshoot problems, search through product documentation, obtain the latest FAQs, and download existing products and upgrades. For all technical questions, please have your authorized contacts open a case, so our customer support engineers can quickly assist you.

Support Cases

Access and manage your Support Cases.

Use your individual username and password to login to the website.

Software Downloads and Documents

Access and download your Software Downloads and Documents.

Use the ftp username and password to connect to this website.

Azul FTP Site

Access the Azul FTP Site.

Use the ftp username and password to connect to this website.

General Support 

If you lost your password, please contact customer support directly:

Email: support@azulsystems.com

Toll Free: 1.800.258.4199